Consolidated Directories
Call history, incoming caller ID, and outgoing caller ID in the Mitel One application are synchronized with the contacts from MiVoice Office 400 PBX consolidated directories.
MiVoice Office 400 PBX support for consolidated directories is summarized in the following table.
| Call Screen and Call History | MiVO 400 - Public and private phonebooks/PISN users/No OIP | MiVO-400 w/OIP built in public private contacts | Estos metadirectory | Active Directory | Open LDAP | NDS/Public-Swisscom | Exchange web with O365 | OIP with Estos |
|---|---|---|---|---|---|---|---|---|
| Mitel One web softphone mode | Yes | Yes | - | Yes | - | - | Yes | - |
| Mitel One web deskphone CTI mode (multiple device types) | Yes | Yes | - | - | - | - | - | - |
| Mitel One mobile iOS (multiple states/device types) | Yes | Yes | - | Yes | - | - | Yes | - |
| Mitel One mobile Android (multiple states/device types) | Yes | Yes | - | Yes | - | - | Yes | - |
Note: For a phone number that exists in different directories, the details displayed by the Mitel One application are those from the directory of the highest priority. The priority of directories is in the following order:
- Office 365
- OIP
- MiVoice 400 Public and Private Phonebooks
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