Licensing
Mitel One is offered via subscription-based licenses. The licensing entitlement is delivered on the MiVoice 400 PBX (SLS) and the CloudLink Accounts console.
Mitel One is included with the MiVoice Office 400 Entry, Premier, and Elite profiles only. When you assign a MiVoice 400 profile to a user, one part of the license is delivered to the MiVoice 400 (MiVoice Office 400 User, SIP Terminal, and a Mitel One user license) and another part containing the Mitel One license (Mitel One Softphone, and Chat licenses) is delivered to the CloudLink Platform. The license on the MiVoice 400 automatically creates a CloudLink softphone on the user's account in the MiVoice 400. However, you must manually enable the Mitel One license for the user in the CloudLink Accounts console for the entire solution to work.
The following table summarizes licensing and entitlements provided based on one-time fee or annual subscriptions.
|
Terms/Platform |
Feature |
MiVoice Office 400 Upgrade to Entry* |
MiVoice Office 400 Premier |
MiVoice Office 400 Elite |
|
Duration |
One time purchase |
Annual Subscription |
Annual Subscription |
|
|
MiVoice Office 400 |
User |
Yes |
Yes |
|
|
SIP Terminal |
+2 |
+2 |
||
|
Mitel One |
Yes |
Yes |
Yes |
|
|
Dialer |
Yes |
|||
|
OIP ACD Agent |
Yes |
|||
|
OIP 1560 Console |
Yes |
|||
|
SWA |
+1 user |
+1 user |
||
|
Mitel One |
Softphone |
Yes |
Yes |
Yes |
|
Chat |
Yes |
Yes |
Yes |
|
|
Meetings with 100 participants |
Yes |
|||
|
Meetings with 250 participants** |
Yes |
* Upgrade to Entry license assumes user already has full SWA but the license itself does not include SWA.
** This is planned as a future delivery.
The following table summarizes licensing and entitlements provided based on monthly subscriptions.
|
Terms/Platform |
Feature |
MiVoice Office 400 Telephony |
MiVoice Office 400 Entry |
MiVoice Office 400 Premier |
MiVoice Office 400 Elite |
|
Duration |
Monthly Subscription |
Monthly Subscription |
Monthly Subscription |
Monthly Subscription |
|
|
MiVoice Office 400 |
User |
Yes |
Yes |
Yes |
Yes |
|
SIP Terminal |
Yes |
Yes |
Yes |
||
|
Mitel One |
Yes |
Yes |
Yes |
||
|
Dialer |
Yes |
||||
|
OIP ACD Agent |
Yes |
||||
|
OIP 1560 Console |
Yes |
||||
|
SWA |
+1 user |
+1 user |
+1 user |
+1 user |
|
|
Mitel One |
Softphone |
Yes |
Yes |
Yes |
|
|
Chat |
Yes |
Yes |
Yes |
||
|
Meetings with 100 participants |
Yes |
||||
|
Meetings with 250 participants* |
Yes |
* This is planned as a future delivery.
The following table outlines the features offered by Mitel One on MiVoice Office 400 for the Entry, Premier, and Elite bundles.
|
Mitel One Features |
MiVoice Office 400 Upgrade to Entry |
MiVoice Office 400 Premier |
MiVoice Office 400 Elite |
|
Meetings & Calling |
|||
|
Softphone |
Yes |
Yes |
Yes |
|
Number of WebRTC Audio & Video Meetings |
No |
Unlimited Meetings |
Unlimited Meetings |
|
Screen Sharing |
NA |
Yes |
Yes |
|
Scheduled Meetings |
NA |
Yes |
Yes |
|
Calendar Integrations |
NA |
Yes |
Yes |
|
Meetings Recording |
NA |
Yes, recording size limit as per storage limitations indicated herein |
Yes, recording size limit as per storage limitations indicated herein |
|
PSTN Call-In for Meetings |
NA |
Yes |
Yes |
|
Meeting Size |
NA |
Limited (100) |
Max (250) |
|
Chat & Collaboration |
|||
|
Streams/Workspace |
Yes |
Yes |
Yes |
|
File attachments in chat * |
Yes |
Yes |
Yes |
|
Storage |
Limited to 1GB |
Limited to 10 GB |
Unlimited |
|
Retention (Files and Recordings) |
12 months |
12 months |
12 months |
|
Retention (Chats) |
24 months |
24 months |
24 months |
|
Threaded Replies |
Yes |
Yes |
Yes |
|
Streams/Workspaces user size |
Unlimited |
Unlimited |
Unlimited |
|
DM Group Size |
Unlimited |
Unlimited |
Unlimited |
|
Integrations |
|||
|
MS Teams** |
Yes |
Yes |
Yes |
|
Administration |
|||
|
SSO |
Yes |
Yes |
Yes |
|
Onboarding tools |
Yes |
Yes |
Yes |
|
Support |
|||
|
Online Self Serve Support |
Yes |
Yes |
Yes |
* Current 10MB file size limitation on CloudLink
** Integration with MS Teams via Mitel Assistant