Start a Conference Call

The Mitel One Mobile application supports three-person conference calls. You can talk to two persons at the same time by starting a conference call among you and them.

Note:
  • A conference call in Mitel One is limited to three participants.
  • During a conference call, the participants in the call can mute the call, put the call on speaker, swap the call, use the dial pad, or end the call.
  • During a conference call, if one of the participants drops, the remaining two participants can continue the call as a regular call with all the basic call features.
  • The call screen of each participant in a conference call will display the name (if provided) or number of the other two participants in the call.
You can convert an ongoing call into a conference call by following these steps:
  1. During an ongoing call, tap the Add Call icon () in the call screen of the application.

  2. The ongoing call is placed on hold, and the Add Call screen opens where you can select the contact you want to call by doing one of the following:
    • In the Search field, enter the name of the contact. The Search field displays a list of contacts whose names match the letters that you type. Tap the name to select that contact.
    • In the Search field, enter the number of the contact and tap ENTER to select that number.

  3. After selecting the contact, tap CALL to place a call to the selected contact. Tapping Cancel cancels the operation and returns you to the call screen.
    Note:

    Tap Swap to place the current call on hold, and to remove the hold placed with the first contact.

  4. After the second contact answers the call, click the Merge icon (). The calls are merged into a conference call involving these contacts.

Parent topic: Phone
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