View Contact’s Status

You can view a contact's availability status (presence) in the following ways:

• Contact Tiles on the Home Screen: Access the Home screen. Each contact's availability status is displayed as a colored circle on the lower-right side of each Tile.
• Group Tiles on the Home Screen: Access the Home screen, and tap any Group. In the Group screen that opens, each group member's availability status is displayed as a colored circle to the lower-right of each Tile.
• In the Contacts menu: Access the Contacts menu and tap any contact. The contact's information panel opens, and the status is displayed as a colored circle to the lower-right of the contact's avatar.
• In the Missed Calls widget: Access the Home screen. The availability status is displayed as a colored circle on the lower-left side of each entry in the widget.

The following describes the different presence status for a contact:

• Indicates that a contact is available to message or receive calls.
• Indicates that a contact is busy on a call or does not want to receive messages or calls.
• Indicates that contact is away or has locked the PC or mobile.
• Indicates that contact has enabled the Not Available and does not want to receive messages or calls.
• Indicates that a contact has not yet set their presence in the Mitel One application.