Start a Messaging Session

To start a messaging session:

1. Tap the Messages icon () from the navigation menu of the Mitel One mobile application
2. In the menu that opens, do one of the following:
   • To continue with a previous message, tap the message from the list of messages displayed on the screen.
   • To start a new individual or group message.
     1. Tap , and then tap New Message. The Search Users list screen is displayed.
     2. Tap each of the contacts you want included in the conversation (adds a check mark next to each).
     3. Tap OK in the top-right corner.

   You can also choose to start an individual message or continue with a previous message with a contact by doing one of the following:

   • Tap the contact in the Favorites widget, and tap the Message icon () from the panel that opens.
   • Tap the message from the contact in the Messages widget.
   • Tap a contact in the Contacts menu and tap the Message icon () from the panel that opens. Tapping the icon creates a new message or continues with the previous message and opens the messaging window.
3. Start messaging using the following options:
   • Send a text message
     1. Type the message in the text area. You can also copy and paste a message from existing messages.
     2. Tap .
   • Send a photo

     To send a photo, tap in the text area and choose either of the following methods:

     • Take a Photo — Use your mobile phone's camera to take a picture and then tap Use Photo (for iOS) or OK (for Android) to send that photo. Tap Retake (for iOS) or Retry (for Android) to take another photo.
     • Choose from Library — Navigate to the desired photo stored on your mobile phone and tap it.
     Note: The maximum file size for an in-session photo sharing is approximately 10 MB. It is recommended that you share one photo at a time. Sharing multiple photos at the same time might cause the application to stop responding.