Recording Calls in Ignite
Note:
For SIP Platform, Mitel Interaction Recording is supported only for MiVoice 5000 and MX-ONE PBXs only.
To ensure customer confidentiality or to create a record of volatile or sensitive calls, you can start or stop the call recording. This functionality is supported only for Mitel Interaction Recorder when using Ignite.
By default, the call is recorded for all the incoming and outgoing calls in ignite.
To stop the call recording, click 
button.
To resume the call recording, click 
button.
Note: The Contact Center Client does not have this functionality when using Mitel Interaction Recording.
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