Ending a Chat
For Contact Center Messenger Chats, an End Session icon is added to the left of the Hold button.
The Chat UI component is replaced with the entire chat transcript during worktimer or after you end or transfer a chat.
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For Contact Center Messenger Chats, an End Session icon is added to the left of the Hold button.
The Chat UI component is replaced with the entire chat transcript during worktimer or after you end or transfer a chat.