Navigating charts

You can zoom in and out of charts to change how the data is displayed in the chart, expanding or compressing the displayed data. If the range of data displayed exceeds the boundary of the chart window in Contact Center Client, you can use the horizontal scroll bar to move back and forth across the displayed data.

To zoom in on a chart
  1. Hold your mouse over the edge of the horizontal scroll bar until the cursor turns into a double-arrow (<->) icon.
  2. Click and drag the edge of the horizontal scroll bar towards the opposite side of the scroll bar.

    The chart zooms in and the horizontal scroll bar shrinks in size.

    Note:

    To undo the zoom function, click Zoom Out.

To zoom out of a chart
  1. Hold your mouse over the edge of the horizontal scroll bar until the cursor turns into a double-arrow (<->) icon.
  2. Click and drag the edge of the horizontal scroll bar and drag to zoom out.
To show the entire chart in the window
  • If you are zoomed in, in the chart window click Show All.
To scroll across the chart
  • Click and drag the horizontal scroll bar in the direction you wish to scroll the chart.
Parent topic: Viewing queue chart statistics
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