Ignite Icons
Use the Ignite icons to perform actions on contacts, cases, and interactions. The icons are described in the following table.
|
Icon |
Term |
|---|---|
|
|
Add |
|
|
Accept |
|
|
Apply Code |
|
|
Associate Participant |
|
|
Cases Inqueue |
|
|
Case |
|
|
Case Reminder |
|
|
Case Closed |
|
|
Call |
|
|
Conference |
|
|
Cut from case |
|
|
Dashboard |
|
|
Decline |
|
|
Dissociate Participant |
|
|
Edit |
|
|
|
|
|
Export to .csv |
|
|
Flag for follow up |
|
|
Follow up Calendar |
|
|
Follow up Required |
|
|
Forward |
|
|
Go to |
|
|
Hold |
|
|
Import Contacts |
|
|
Invite |
|
|
Junk |
|
|
Merge |
|
|
No Reply |
|
|
Pending |
|
|
|
|
|
Queue Group |
|
|
Reply |
|
|
Reply All |
|
|
Request Help |
|
|
Resolve |
|
|
Send |
|
|
Swap |
|
|
Text |
|
|
Transfer |
|
|
Waiting for Customer |
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