Virtual machine download

To download the MiContact Center Business virtual machine
  1. Log on to the Enterprise Server with a Windows administrator account.
  2. The account must have full administrative privileges.
  3. Ensure all of the Windows programs are closed.
  4. Using a web browser browse to https://www.mitel.com.
  5. Click Login.
  6. Type your Mitel Connect Username and Password and click Login.
  7. Click Downloads.
  8. Under Title, click MiContact Center.
  9. Click the link of version you want to download and the Knowledge Base Article is displayed. Occasionally, due to browser incompatibility, the link will not respond. If this happens, right-click the link and select Open in new tab.
  10. In the Knowledge Base Article, click the link of version you want to download.
  11. Click the link for the MiCC OVA file you want to download.

    The Disclaimer appears.

  12. To download your software:
    • Click I Agree [Download using Software Download Manager (Recommended)] to download using the Software Download Manager.
    • Click I Agree [Download using HTTP] to download using your browser.
    Note:

    If you click I Disagree, you are unable to download the software.

  13. If you are downloading with the Software Download Manager, select the destination for the download and click Save. When the file finishes downloading, click Launch.
  14. If you are downloading using HTTP, depending upon the options presented in your browser, choose to save or run the installation file.
Parent topic: Installation overview