IVR Routing enhancements

IVR Routing offers enhancements to navigation, workspace customizing, and existing functionality including

• An Outline pane

  See "Viewing workflows at a glance: The Outline pane".

• Focusing and breadcrumbs

  See "Viewing specific portions of a workflow: Focusing and the Breadcrumb view".

• A MiniMap window and a Pan mode

  See "Navigating the Workflows Canvas: The MiniMap window and the Pan mode".

• A Zoom feature

  See "Resizing workflows: The Zoom feature".

• Expand All, Collapse All, and Restore buttons

  See "Manipulating all activities in a workflow: The Expand All, Collapse All, and Restore buttons".

• The ability to save and copy workflows as images

  See "Saving and copying workflows as images".

• The ability to annotate activities and workflows

  See "Annotating activities in workflows and subroutines".

• Expanded troubleshooting for workflow configuration

  See "Troubleshooting workflow configuration with the Validation button.