Configuring wall signs and wall sign messages

To configure wall signs and wall signs messages

1. For each site, select the computer on which the MiContact Center Wallboard Service is installed.

   See "Selecting the computer on which the MiContact Center WallBoard Service is installed".

2. Add sign group(s). (In the tree under Site, click Add > Sign group.)

   See "Creating sign groups".

3. Add sign(s) to sign group(s) and send a test message to test the sign connectivity. (In the tree under Sign group, click Add > Sign.)

   See "Adding signs to sign groups".

4. Configure sign variables to use in sign plans. (In the tree under Site, click Add > Sign variable.)

   See "Configuring sign variables".

5. Configure sign messages to use in sign plans and test the messages. (In the tree under Site, click Add > Sign message.)

   See "Configuring sign messages".

6. Add and configure a sign plan for each sign group. (In the tree under Site, click Add > Sign plan.)

   See "Creating sign plans".

Optionally, users can

• Activate priority messages

  See "Activating priority messages".

• Schedule messages

  See "Scheduling messages".