Viewing Real-Time Information
Viewing agent availability
Viewing extensions availability
Viewing queue statistics
Viewing queue chart statistics
Viewing callback lists with the Global callback monitor
Viewing ports
Viewing webpages
Viewing historical real-time events with Auditor
Viewing and customizing real-time monitorsthe monitor
Setting alarms
Customizing the information displayed on position and time monitors
Building marquee monitors
Parent topic:
Contact Center Client