Using Call me back

The Call me back feature is available when you make a call to an extension that is idle or on a callactive. When you select the Call me back button, the telephone system monitors the called employee’s other extension. When the employee’s other extension returns to idleactive, your phone rings. If you pick up the call, the employee’s phone will ring. If you do not pick up the call, the callback will expire.

To leave a callback message
  1. In the dial box, type an extension number.
  2. Click Dial.
  3. If the employee does not answer, click Call me back.

    The telephone system monitors the called employee’s extension. Your phone will rings when the called employee’s other extension returns to the idleactive state.

  4. When your phone rings, click Answer to pick up the call and speak with the employee.