Hardware and software requirements

In accordance with best practices for business, it is recommended you install the appropriate antivirus software with the latest virus definitions and data backup software on the Enterprise Server. Ensure antivirus software is disabled before you install MiContact Center BusinessMiVoice Analytics.

Refer to the MiContact Center Business System Engineering GuideMiVoice Analytics System Engineering Guide for the following requirements and other considerations for your solution before installing or upgrading the software:
  • Server hardware and software requirements
  • Client computer hardware and software requirements
  • SQL Server requirements