Adding an ODBC as a data provider
ODBC connections can be added as a data provider through the Windows ODBC Data Source Administrator. After adding an ODBC using ODBC Data Source Administrator, the ODBC will automatically appear in data source providers and will be made available for the Query activity.
You cannot edit an ODBC data provider in Multimedia Contact Center.
Note:
When adding an ODBC connection for Multimedia Contact Center, you must use the 32-bit Windows Server tool. For more information, see the following Mitel Knowledge Base article: https://mitel.custhelp.com/app/answers/answer_view/a_id/1001249/loc/en_US.
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