Configuring multimedia enterprise settings

The Enterprise Server is the computer on which MiContact Center Business is installed. When programming the enterprise, you configure Enterprise Server general settings, some maintenance services, and email alarms, as well as settings for Contact Center Screen Pop and Multimedia Contact Center.

Configuration steps specific to Multimedia Contact Center include:
  • Configuring email settings
  • Configuring the Multimedia storage path

For more information concerning non-multimedia enterprise settings, see the "Configuring enterprise settings".

Parent topic: Configuring your multimedia contact center
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