Navigating the Workflow Canvas: The MiniMap window and the Pan mode

The MiniMap window and the Pan mode enable administrators to navigate to sections of a workflow without manipulating the horizontal and vertical scroll bars. The MiniMap window displays the workflow in a pop-out that can be used to navigate the Workflow Canvas.

To navigate the Workflow Canvas using the MiniMap window
  1. Click Multimedia > Workflows, and select a workflow.
  2. Click the MiniMap button, located to the right of the plus sign at the bottom of the window.
  3. Click and drag the highlighted section over the workflow, as it appears in the MiniMap window.
  4. To exit out of the MiniMap window, click the MiniMap button.

The Pan mode enables administrators to ‘grab’ the Workflow Canvas and, using the mouse, choose what portion of the workflow is centered on the Canvas without worrying about dragging activities around the workflow in the process.

To navigate the Workflow Canvas using the Pan mode
  1. Click Multimedia > Workflows, and select a workflow.
  2. Click the Toggle Pan Mode button, located to the left of the ‘100%’ at the bottom of the window.

    The cursor displays as a hand icon.

  3. Click anywhere on the Workflow Canvas to ‘grab’, and move the mouse to re-center the workflow.
  4. To exit out of Pan, click the Toggle Pan Mode button.
Parent topic: Workflow layouts in Multimedia Contact Center
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