Adding time slots

Note:
  • Time slots can be configured for any time of the day, but they cannot span time periods from one day to the next (for example, from Monday at 8:00 PM to Tuesday at 4:00 AM).
  • To delete a time slot that is associated to a charge band on a call rate, you must remove the time slot from any associated charge bands, then under Time slots, select the time slot and click Delete.

A time slot describes the days and hours that a rate for a call is active. Using a time slot, you can configure different rates for different time periods. For example, you can create rates for discounted mornings and evenings, while maintaining regular costs for business hours.

To add a time slot
  1. In YourSite Explorer, in the left pane, click MiVoice Analytics.
  2. Click Time slots.
  3. Click Add.
  4. Specify the name, days of week, and start and end times for the time slot.
  5. If you want to automatically create charge bands based on default timeslots when generating new call rates, select Use as default.
  6. On the ribbon, click Save.
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