Deleting multimedia media servers

When an administrator deletes a multimedia media server, all data associated with the media server and all devices configured and associated to that media server are deleted. Employee agent IDs for that media type are deleted and removed from their agent groups. Queues are deleted and removed from their associated queue groups. Multimedia workflows are not deleted but Inbound and Response workflows are disassociated from the deleted media server and Inqueue workflows are disassociated from the deleted queues.

To delete a multimedia media server
  1. Click Multimedia > Media servers.
  2. Select the media server you want to delete and click Delete.
  3. Click OK.