Creating schedules

To create a schedule
  1. On the Application menu or ribbon, click New schedule.
  2. After Schedule name, type a name for the schedule.
  3. Under Employee association, select either All employees, Employees associated with this queue group only, or Employees associated with this queue only.
    • If you select Employees associated with this queue group, select a queue group from the list.
    • If you select Employees associated with this queue, select a queue from the list.
  4. If this schedule will be an active schedule, select the This schedule is active check box. Otherwise, select the This schedule is used for planning purposes only check box.
  5. Click OK.
  6. Select the check boxes of the employees to add to the schedule.
  7. Click OK.