Starting Flexible Reporting

Note:

Launching client-side desktop applications from the task bar causes them to bypass the MiContact Center Updater Service process. To ensure successful updates from the Enterprise Server, after an upgrade close all client-side applications for 15 minutes or reopen them from the Start menu/Start screen.

To start Flexible Reporting
  1. Open Flexible Reporting.
  2. If prompted, type your Username and Password and verify the Enterprise Server IP address.
  3. If you use Secure Socket Layer, select SSL.
  4. Optionally, select Remember my credentials.
  5. Click Login.

    The Welcome to Flexible Reporting dialog box opens.

  6. Select from: Run a report, Create a new report, Redesign a standard report, Modify an existing report, or Do not show this dialog box again.
    Note:

    The Created Language column for existing reports displays your current language preference.

  7. If you want to initiate a procedure, click OK and see the associated section in this chapter. Otherwise, close the dialog box.
Parent topic: Using Flexible Reporting
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