Adding a Microsoft SQL server as a data provider

To add a Microsoft SQL server as a data provider

1. Click IVR Routing > Data providers.
2. Click Add and select Microsoft SQL Server from the drop down list.
3. Type a Name for the data provider.
4. Type the Server Name.
5. Under Log on credentials, select Windows Authentication or SQL Server Authentication.
6. If you select SQL Server Authentication, enter a Username and Password.
7. Click Test Connection.
8. After Database Name, select a database name from the drop down list.
9. Click Save.