Applying personalized signatures to emails
If allowed, agents can apply personalized signatures to emails. Personalized signatures can be created as templates, which can then be applied to email responses. For more information, see "Applying reply templates to emails". Once applied, signatures can be edited as required. Agents can also cut-and-paste signatures into emails.
Note:
Creating templates is an administrative configuration. For information on whether personalized signatures are allowed, contact your supervisor or system administrator.
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