Call recording

offers 24/7 call recording by integrating with MiVoice Call Recording, dvsAnalytics Encore, or Red Box Quantify call recording software. For enhanced call security, also integrates with the Mitel Secure Recording Connector service to facilitate the recording of Mitel encrypted voice streams by third party software. MiVoice Call Recording can optionally be used in conjunction with the Mitel Secure Recording Connector service. dvsAnalytics Encore and Red Box Quantify must be used in conjunction with the Mitel Secure Recording Connector service. For information, see "Configuring the Mitel Secure Recording Connector service".

For specific information regarding supported third-party versions, see the relevant support statements in the and System Engineering Guide.