Delete Reports

  1. In a web browser, navigate to portal.shoretelsky.com.

  2. In the Email Address or Phone Number field, type your email address or phone number.

  3. In the Password field, type your password.

  4. Click Log In.

  5. Navigate to Team Contact Center Reports to view the Contact Center Historical Reports dashboard.

  6. In the Contact Center Reports table, select the report you want to delete, and click Delete.

You can sort reports by clicking the column titles in the reports table. You also can narrow the selection of report names by entering all or part of the report name in the search text field in the upper, right corner of the reports table.