The Flow Options parameters contain information about how Receptionist should handle given calls.
The Mailbox Message Prompt value determines what message the caller hears if the called party is not available. If the default value of G (for greeting) is chosen, the caller hears the mailbox owner’s personal greeting. If N (for Name) is chosen, the caller hears the prompt, “Please leave a message for [name recorded in mailbox].” (If no name was recorded for the mailbox, the caller hears, “Please leave a message for [mailbox number].”)
PBX Console Operation provides the option to specify that the initial welcome greeting be replaced by a short dial tone to prompt the operator that NP Receptionist is ready to receive the extension number.
PBX Console Operation is set to the default value of N when normal NP Receptionist call processing is desired.
CAUTION! Do not change the default unless you specifically want to replace greetings with a short dial tone.