Managing Fax Groups

Add a New Fax Group

To add a new fax group:

1. From the navigation tree, click Offline Configuration > Edit Offline Configuration. The Offline Configuration navigation tree opens.

2. When prompted to Duplicate Active Configuration, click Yes.

3. In the navigation tree, click Fax Groups. A list of defined fax groups is displayed.

4. Click Add.

5. In the Number field, enter a number (1-42) for this fax group.

6. In the Module list, select the number of the module (1-4) that you want included in this fax group.

Note: Support for multiple-module servers (e.g. NPM UM 640) was discontinued with NuPoint Release 6.0. For post-Release 6.0 platforms, there is only one module and it is automatically selected.   

7. To add Channels to this group, click Add in the Fax Channels section. The Add Channels to Fax Group dialog box is displayed.  Note: The Add button is enabled only when your system has sufficient licenses and fax channels available.

8. Select one or more channels from the Available Channels list and then click Add.  Note: Number of selected channels cannot exceed quantity of available licenses.

To assign a fax group to an existing line group (optional):

1. In the Connection to Line Groups section, click Add. The Connect Fax group to Line Group dialog box is displayed.

2. In the Line Groups list, select a line group with which to associate this fax group, and then click Add. The selected line group is added to the Line Groups list.

3. Click Save to add the new fax group.  

4. In the navigation tree, select Commit Changes and Exit. Confirm the commit. Your changes are now saved to the duplicate (inactive) configuration. Configuration changes will not take effect until you have activated the inactive configuration.

Edit a Fax Group

To edit an existing fax group:

1. From the navigation tree, click Offline Configuration > Edit Offline Configuration. The Offline Configuration navigation tree opens.

2. When prompted to Duplicate Active Configuration, click Yes.

3. In the navigation tree, click Fax Groups. A list of defined fax groups is displayed.

4. Select the fax group you want to edit and then click Edit.

5. Edit the fax group fields as required and then click Save.  Note: Module number is editable only if there are no channels added.

6. In the navigation tree, select Commit Changes and Exit. Confirm the commit. Your changes are now saved to the duplicate (inactive) configuration. Configuration changes will not take effect until you have activated the inactive configuration.

Delete a Fax Group

To delete a fax group:

1. From the navigation tree, click Offline Configuration > Edit Offline Configuration. The Offline Configuration navigation tree opens.

2. When prompted to Duplicate Active Configuration, click Yes.

3. In the navigation tree, click Fax Groups. A list of defined fax groups is displayed.

4. Select the group you want to delete by selecting its check box, and then click Delete. A confirmation message is displayed.

5. Click Yes to delete the selected fax group.  

6. In the navigation tree, select Commit Changes and Exit. Confirm the commit. Your changes are now saved to the duplicate (inactive) configuration. Configuration changes will not take effect until you have activated the inactive configuration.

Set Up General Fax Limits

To set up general fax limits:

• Refer to the Fax limits section of the LCOS Parameters and Defaults list.

• To set up fax limits when using the Fax Printer Driver or Web View refer to Configuring Ring No Answer and Busy Behavior.

Configure a Mailbox for Fax

To configure a mailbox for fax:

• Refer to the Edit Mailboxes procedure and to the Mailbox Parameters - Web Console list.