Use this procedure to configure settings for the MiContact Center application.
To configure MiContact Center settings:
On the MBG main page, click the Service configuration tab and then click Application integration.
In the MiContact Center frame, enter or edit the options as required and then click Save:
Field |
Description |
MiContact Center connector enabled |
Select the check box to enable support for MiContact Center. |
MiContact Center server hostname or IP address |
Enter the hostname or IP address of the MiContact Center server on your LAN. |