Run this test to check connectivity to:
ICPs for MiNET/SIP/TFTP services based on the configured ICP type.
SIP trunking endpoints
application servers such as MiCollab and MiContact Center
If these are configured with a fully qualified domain name (FQDN), a DNS resolution test is also run.
Note: Run the Connectivity test on initial installation.
To run the connectivity tests:
On the MBG main page, click the Administration tab , and then click Diagnostics.
Beside
Connectivity tests, click
Run.
Test results are displayed.
MiVoice Business connections:
Failure to reach MiVoice Business on all SIP ports — means SIP devices will not connect and SIP trunk calls will fail to complete.
Failure to reach TCP 6802/6800 — means all MiNet phones will fail to connect.
Failure to reach TCP 3999 — means SAC connections will fail. MiNet 53xx IP Phones will display Applications Loading and enhanced functions including key display will not work properly. MiNet 69xx IP phones do not require this port.
MiCollab Client connections:
Failed to reach MiCollab Client server on all TCP ports — means MiCollab Clients will not connect.
MiContact Center (prarieFyre) connections:
Failed to reach MiContact Center server on all TCP ports — means MiContact Center clients will not connect.