Feature Bits 100 to 149

100 Disable Talkover

This feature is used with OneTalk optional feature software, which allows for commands through voice. This feature bit disables the Talkover feature. As a result, the user cannot give spoken commands while the server is playing prompts or messages.

Note: Do not include this bit in the same FCOS with bit 099 unless you want to disable Talkover.

101 - 109 Deny Login on Line Group <1 - 9>

Allows the system administrator to deny users access to mailboxes through certain line groups. The line group number is the feature bit number minus 100: 101 = line group 1, 109 = line group 9, and so on.

For example, if line group 7 consists of “800” numbers meant only for customers’ messages, add feature bit 107 to all mailbox FCOS to prevent mailbox owners (employees) from calling on these lines to log in to their mailboxes.

110 Make/Give to Telephone Number

Allows a mailbox owner to make or give a message to a telephone number outside the mailbox system; known as “call placement.” To use this, the mailbox owner specifies the number by dialing the call placement digit (set in the dialing plan) and then the telephone number, instead of specifying a mailbox while making or giving a message.

The server Prompts the mailbox owner to record the name of the recipient. Modify these parameters:

Requires feature bits:

111 - 119 Deny Message Receipt on Line Group <1 - 9>

Allows the system administrator to deny callers access to mailboxes through certain line groups. The line group number is the feature number minus 110: 111 = line group 1, 119 = line group 9, and so on.

For example, if line group 7 consists of “800” numbers meant only for a company’s sales or service force to retrieve messages, adding FCOS feature bit 117 to all FCOS prevents customers from calling in on these lines to leave messages.

As another example, if company A (using line group 1) and company B (using line group 2) share a PBX, company B’s system administrator can assign feature bit 111 (Deny message receipt from line group 1) to every FCOS to ensure that callers do not use company A’s lines to reach company B’s mailboxes.

120 Default to First Child of Tree Mailbox

Applies to tree mailboxes. When a time out occurs, causes the server to default to the first mailbox in distribution list 01. For details about tree mailboxes, see FCOS 15 (Tree), chapter 6, and feature bit 121 (Define tree mailbox).

With this, the server routes callers who do not enter a digit promptly after the tree mailbox greeting to the first child mailbox in the tree mailbox distribution list. Otherwise, the server routes those callers to the attendant’s mailbox. Use this feature for calls from rotary telephones.

Requires feature bit 121 (Define tree mailbox).

Overridden by feature bit 186 (Default to last child of tree mailbox).

121 Define Tree Mailbox (Master Feature Bit)

The tree mailbox routes callers to “child” mailboxes or “members” of the tree mailbox distribution list 01. When a caller reaches this mailbox, the greeting plays, then the server waits for DTMF input to route the call to the next mailbox.

For details about tree mailboxes, see FCOS 15 (Tree) and Tree Mailbox.

Requires feature bits:

Feature bit 041 (Receive messages from outside callers) overrides this and disables the mailbox’s tree function.

Tree Mailboxes and NP Receptionist -- If the administrator’s mailbox is a tree, callers can press the # key to exit from the tree structure any time during the greeting. NP Receptionist then prompts the caller to enter an extension number and transfers the call to that number. If the administrator’s mailbox is not a tree, and if, for example, a caller presses the # key, reaches the administrator’s mailbox, and enters mailbox number 3530, the call will transfer to extension 3530. If that number does not answer and the caller presses 3531 during the mailbox greeting, the call will transfer to 3531, and so forth. This feature is also called “pound (#) dial around.” It does not work if the caller dials a DID number and forwards to a NuPoint Voice line group. The call must either originate from a line group programmed to use NP Receptionist, or the call must be call forwarded to such a line group.

The server does not announce the “pound (#) dial around” feature; the user’s greeting must refer to the option.

Do not use this with feature bit 187 (Receptionist call-transfer tree mailbox).

122 Define Broadcast Mailbox (Master Feature Bit)

When a message is made for a mailbox with this, it is deposited in the mailboxes of all members of distribution list 01. When the recipients play the message, the server announces the name that is recorded in the sender’s mailbox (or the sender’s mailbox number if no name is recorded). If feature bit 123 (Announce broadcast mailbox name) is in the FCOS, the server announces the broadcast mailbox name. Do not use with feature bit 291 (Enable Record A Call).

123 Announce Broadcast Mailbox Name

Used with broadcast mailboxes. The server announces the name that is recorded in the broadcast mailbox. Otherwise, the server announces the sender’s name (or the sender’s mailbox number if no name is recorded).

Requires feature bits:

124 Change Paging Phone Number

Allows the mailbox owner to use a pushbutton telephone to change the paging telephone number. This does not affect the post-pager dial string, which is programmed in the mailbox.

Requires:

Notes: 

125 Clear User Passcode

Allows users to eliminate their passcodes if they do not want to enter a passcode when they log in. Otherwise, users can change the passcodes, but not remove it. For security reasons, be careful when you use this feature bit. The user logs in, presses U to reach the User Options Menu, then presses P to change the passcode. The user enters four zeros, 0000, at the prompt to clear the passcode. This also applies during the tutorial.

Requires feature bits:

126 Make/Give to Mailbox with Empty GCOS

Allows one-way communication to a mailbox that has a GCOS with no groups entered or has GCOS 2 (Self). The recipient mailbox cannot answer the message, even if the FCOS contains feature bit 029 (Answer messages). Service bureau operators or hotel staff mailboxes can use this to send messages to customers.

Requires feature bits:

127 Deny Receipt of Messages Before Tutorial Run

Prevents a mailbox from receiving messages before the mailbox owner plays the tutorial and sets up the mailbox.

Requires feature bits:

128 Family Head

129 Host Mailbox

130 Passcode Cannot be Same as Mailbox

Prohibits a user from assigning a passcode that is the same as the mailbox number. This security feature helps prevent hackers from breaking in to the system.

Requires feature bits:

Note: This feature bit only works with NuPoint UM Standalone deployments. It is inoperable with NuPoint UM on MiCollab.

131 Don't Say Limits of Liability Statement

This feature bit is only used with VMUIF, a custom user interface, and with ISO UI, a user interface based on ISO/IEC International Standard 13714.

132 Bad Passcode Lockout if Over Limit

Each mailbox tracks bad passcode attempts within a specified time limit. If the count reaches the limit, the mailbox owner hears “I’m sorry. You cannot reach your mailbox at this time. Good-bye.” The system administrator must clear the mailbox either at the console or by phone.

Otherwise, the mailbox owner hears, “Warning! There have been excessive bad passcodes entered for your mailbox.” The bad passcode count is automatically cleared after the time limit. You can modify the time limit and bad passcode attempts in the NuPoint Voice application.

133 Don't say: "You may start your msg now"

Before an outside caller leaves a message, the server prompts the caller to start the message. This feature bit omits that prompt. Use this when line usage time is an issue, or if callers know what to do at the beep.

Requires feature bits:

134 Broadcast Message Waiting Status

Sets the server to broadcast the message waiting, rather than the message itself, to distribution list 01.

Requires feature bits:

Feature bit 122 (Define broadcast mailbox) overrides this.

135 Define Template Mailbox (NP Forms)

Used with the NP Forms optional feature. The mailbox plays the greetings stored in its child mailboxes, sequentially, and records a message after each greeting.

136 Don't say: "End of message"

Omits the “End of Message” prompt that occurs after a message plays. Use this when line usage time is an issue.

Requires feature bit 050 (Play messages).

137 Caller Must Enter Access Code

Requires that callers enter a valid access code (“authorization code” in NP Receptionist) before they can leave messages. Codes can include up to ten digits, any of the numeric keys on a pushbutton phone. A mailbox owner can require that callers enter a specific mailbox number plus the passcode in order to leave a message.

The mailbox owner or system administrator creates this access code when setting up the mailbox.

See also feature bit 160 (Caller must enter line group access code), which requires an access code before playing the greeting.

138 Don't say: "Message complete"

Omits the “Message complete” prompt after recording of a message. Use this when line usage time is an issue.

Requires feature bit 020 (Make messages).

139 Template: Assume Last Greet Box FCOS

Used with the NP Forms optional feature. For more information, see the NP Forms guide.

Requires feature bit 135 (Define template mailbox).

140 Say Full Date When Playing Messages

Announces the full date (time, day, date, month, and year) before playing all messages. Otherwise, when a mailbox user plays a message, the delivery date is shortened as much as possible. If the message was delivered the same day, only the time plays; if it came the same week, only the day of week plays; and so on.

Requires feature bit 050 (Play messages).

Do not include feature bits 048 (No auto-time stamp of unplayed msgs) or 049 (No auto-time stamp of played msgs) in the FCOS.

Note:  Using this feature bit can significantly increase how long users are connected to the server, increasing line usage time.

141 Define Chain Mailbox in NP Receptionist

Works with NP Receptionist Chain mailboxes route calls to an extension even if the chain mailbox has no greeting. In addition, NP Receptionist can route a call from a chain mailbox to an extension that the caller enters.

142 Must Run Tutorial from Own Phone (SMDI)

Used for Centrex and Unified integrations. Requires that the user play the tutorial from the telephone assigned to the mailbox, rather than any telephone. Use this where users are assigned default passcodes because it prevents “stealing” mailbox access by dialing in and changing the passcode.

Requires feature bits:

143 Change Message Delivery Phone Number

Allows the mailbox owner to use a pushbutton phone to change the message delivery telephone number. Mailbox owners can use this when they expect a call and are at a different telephone number than the message delivery number currently programmed in the mailbox.

This feature bit requires:

144 Skip Forward to Next Message

Allows a user to skip forward from the current message to the “top” of the next message by pressing the T key without first keeping, giving, or discarding. When a user skips a message, the server treats the message as unplayed. The next time the user logs in, the server includes skipped messages in the count of unplayed messages.

This feature bit:

145 Message Stays in Original Queue on Hangup

Determines how the server classifies a message if a mailbox owner does not either press K to keep it or press D to discard it. The message stays in the original (unplayed or urgent) queue if the mailbox owner hangs up or logs out after starting to play it. See below:

Decision Process for Unplayed Messages

Otherwise, a message moves to the saved queue when the mailbox owner hangs up or logs out while playing it.

If a mailbox owner has feature bit 089 (Auto-play all msgs, new and saved) but not feature bit 054 (Auto-keep messages), and hangs up before keeping or discarding a message, it always stays the unplayed queue.

Feature bit 144 (Skip Forward to Next Message) overrides this feature bit. If a mailbox owner has feature bit 144 and uses it to skip forward to a new message, then hangs up before keeping or discarding the message, both messages (skipped and played) will stay in the unplayed queue. This occurs even if feature bit 145 is disabled.  

See also feature bit 147 (Send receipt after full play) for information on how 145 and 147 interact.

146 Don't say: "NuPoint Voice storage is full"

Suppresses a warning that the system issues if the voice storage is 80% full, encouraging mailbox owners to delete unneeded messages. The warning is sent in two formats:

Use this when the site policy does not allow mailbox owners to receive audible or email system warnings.

147 Send Receipt After Full Play

Sends a receipt for a message after a user plays the entire message, even if the user does not press K to keep it or D to discard it. If the FCOS includes feature bit 145 (Message stays in original queue), the message stays in the unplayed queue; without 145, it moves to the saved queue.

If the user skips past the message, hangs up, or logs out before it finishes playing, and the FCOS includes feature bit 145, the server does not send the receipt and the message stays in the unplayed queue.

If the user skips past the message, hangs up, or logs out before it finishes playing, and the FCOS does not include feature bit 145, the server sends the receipt and the message moves to the saved queue.

148 Change NP Wakeup Phone Number

Allows a user to use a pushbutton telephone to change the phone number for NP WakeUp. An LCOS, "NP WakeUp--Phone Length", sets the length of the phone number.

Requires:

149  Login to Template Thru Rotational Mailbox

Used with the NP Forms optional feature.

Requires feature bit 135 (Define template mailbox, NP Forms).