Configuration Overview

Speech Auto Attendant configuration consists of the following tasks:

Task:

Reference:

 1. Set SAA Language and basic speech parameters

Basic Speech Recognition Parameters

 2. Set up an administrator password

Administration Parameters

 3. Create a speech recognition line group

Configure a Speech Recognition Line Group

 4. Define a User Data Source

About User Data Source

 5. Configure the User Data Source update schedule

User Data Source Parameters

 6. (Optional) Add departments

About Departments

 7. (Optional) Add prompts

About Prompts

 8. (Optional) Add a dialing policy

About Dialing Policies

 9. (Optional) Configure presence

Presence

10. (Optional) Add custom pronunciations

Custom Pronunciations

11. (Optional) Install Active Directory Snap-in

Install AD Snap-in