Accessing Documentation, Release Notes, Articles, and Downloads

The following sections detail how to access specific NuPoint UM documents from Mitel Online.

Documents and Help Files

1. Log in to Mitel OnLine.

2. Point to Support and then click Product Documentation.

3. Click the Product Documentation link.

4. Point to Messaging and click NuPoint Unified Messaging.

5. A list of documents intended for System Administrators is displayed. Select a document from the list or select Show End User Documents or Show Archived Documents to access end user or archived documents.

The Qualified Hardware List

1. Log in to Mitel OnLine.

2. Point to Support and then click Product Documentation.

3. Click the Product Documentation link.

4. To search for a document, press CTL + F.

5. To access the Mitel Standard Linux Qualified Hardware list, type MSL in the CTL + F search box.

Product Release Notes

1. Log in to Mitel OnLine.

2. Point to Support and then click Mitel Knowledge Base.

3. Click Mitel Knowledge Base.

4. In the Product list, select Mitel NuPoint UM IP (Standard Edition).

5. Under Article Type, select Release Notes and click Search.

Knowledge Base Articles

1. Log in to Mitel OnLine.

2. Point to Support and then click Mitel Knowledge Base.

3. Click Mitel Knowledge Base.

4. In the Product list, select Mitel NuPoint UM IP (Standard Edition).

5. Under Article Type, select the type of article to be viewed.

6. Specify other search parameters to narrow your search and click Search.

Software Downloads

1. Log in to Mitel OnLine.

2. Point to Support and then click Software Downloads.

3. Select the appropriate Mitel NuPoint UM link.

4. Click the download link for your selected release and follow the instructions on the software download page.