Contacting Technical Support

Order Desk

To contact the Order Desk, call

Repair Department

You must obtain a Return of Merchandise Authorization (RMA) form from the Repairs Department before sending equipment back to Mitel.

Technical Support

Please contact Mitel Technical Support if you require technical assistance. If you cannot resolve the problem with the Troubleshooting sections in the NuPoint Unified Messaging Technician's Handbook, please collect the required information listed in the Troubleshooting chapter before calling Mitel Technical Support.