Allows a user to log in to NP View. Requires the NP View optional feature. For more information, see the NP View Administrator’s Guide.
Allows a user to use a telephone to play and record NP View messages.
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide Feature bit 259 (Restrict NP View user to play only faxes) overrides this.
Allows a user to change the ASCII name of the mailbox during an NP View session. This affects the mailbox name in NP View, Dial-by-Name, and Mailbox Maintenance.
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide
Enables a utility that traces, or tracks, activity for the mailbox and stores it in a record that you can retrieve through the Mailbox Maintenance menu. Use this feature bit only to troubleshoot a specific mailbox.
Used with the NP OnDemand optional feature to allow users to have temporary mailboxes that are created only when a message arrives for them. This deletes the temporary mailbox after the user plays the message or when the unplayed message reaches the retention limit set in the LCOS. Deleting occurs at midnight, when Automatic Purge runs.
Requires:
Feature bit 041 (Receive messages from outside callers)
Feature bit 050 (Play messages)
Mailbox on Demand optional feature; for more information, see the NP OnDemand Manual
Feature bit 218 (Passcode not needed on direct calls) is recommended.
Plays a fixed greeting, ”r;Press 1 or wait,” for walkaway fax that sets a mailbox to expect calls from fax machines rather than from live callers.
Requires:
Feature bit 203 (Walkaway fax for callers)
NuPoint Fax optional feature; for more information, see the NuPoint Fax Manual
For security purposes, prevents users from playing or recording voice messages on their PCs. Users can view faxes and see the list of messages, but they must use a telephone, not speakers, to hear voice messages. Do not include feature bit 251 (Allow NP View telephone playback/record) unless you include feature bit 259 (Restrict NP View client to play only faxes). Here are the possible combinations of the three feature bits:
|
251 |
257 |
259 |
Result |
|
In |
Out |
Out |
Users can play/record with sound card or with Call-Me/Meet-Me |
|
In |
In |
Out |
Users can play/record with Call-Me/Meet-Me only |
|
Out |
Out |
Out |
Users can play/record with sound card only |
|
Out |
In |
In |
Users cannot play/record voice messages; users can only Make, View, and Save fax messages |
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide
By default, NP View saves on the server. For security purposes, this prevents users from saving messages to local folders.
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide
Allows users to view, make, and save faxes, but not to view, make, and play voice messages. Do not use with feature bit 251 (Allow NP View telephone playback/record).
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide
If Caller ID information is available from the switch, allows the user to use the local database for phone number-to-caller name look-up. Use this with feature bit 262 (Store caller line ID as a phone number).
To determine if Caller ID is available, contact your telecommunications representative.
Requires:
Feature bit 250 (Allow NP View login)
NP View optional feature; for more information, see the NP View Administrator’s Guide
Allows users to receive CLI information in the NP View Inbox as a phone number rather than as a mailbox, which is the default. The caller’s phone number appears in the "Mailbox#" field and the caller’s name appears in the "Caller" field.
This feature bit requires:
Feature bit 250 (Allow NP View login)
Feature bit 260 (Allow NP View user to have Caller ID lookup)
NP View optional feature. For more information, see the NP View Administrator’s Guide.
Allows users to receive CLI information in the NP View Inbox "Mailbox#" field as either a mailbox or a phone number associated with the message. The user hears that mailbox or phone number when retrieving the message by telephone. If the caller's phone number matches the dial plan and a mailbox number, the mailbox number is associated with the message. Otherwise, the phone number is associated with the message.
Allows an outside caller to enter a callback number manually, from the keypad, to be captured as the CLI callback number.
Enables the NP RapidDial optional feature in the mailbox. For details, see the NP RapidDial Manual.
Allows users to dial back a caller who leaves a voice mail. Used in conjunction with feature bits
263 (Store Caller Line Id as a phone or mailbox number ), 264 (Play outside caller user interface (with FCOS bit 280)), and 280 (Enable CLI outside caller interface (with FCOS bit 264)) to enable the Dial-back feature.
Allows the user to check billing information from the mailbox. After the user listens to an unplayed message, the Prompt includes ”r;Press 0 for billing information.” Pressing 0 transfers the user to a greeting-only mailbox that plays billing information specific to that user, then returns the user to the main menu.
Note: For information about using this to collect billing information, see the Call Detail Recorder Manual. To set this up, reach the Mailbox Maintenance screen for the mailbox, then enter a greeting-only mailbox number in the ”r;Attend DN” field. Do not use ”r;H” or ”r;S+” in the transfer string. Users cannot press 0 to transfer to the attendant.
Requires a greeting-only mailbox.
Must be used with feature bit 264 to activate the CLI outside caller interface for the mailbox. Allows an outside caller to enter a callback number manually, from the keypad, to be captured as the CLI callback number.
Enables the user to screen calls by prompting outside callers to state their names before leaving a message. The user hears the caller’s name before playing the message.
Requires:
Feature bit 133 (Don't say: "You may start your message now.")
NP OnDemand optional feature
Allows users to hear the number of messages left unplayed.
Captures the caller line ID number.
Requires NP Boomerang or CLI optional features.
Allows users to reach the wakeup menu directly from Main menu, rather than through the User Options menu. For details, see the NP WakeUp Guide.
Requires the NP WakeUp optional feature.
Do not use with feature bit 015 (Change wakeup options).
Provides a telephone user interface (TUI) that emulates the first level of the Octel/Avia voice mail system. This feature can be employed by customers who have migrated to the NuPoint Unified Messaging platform from a competitive system and wish to continue using well-known TUI commands for common functions.
Allows Unified Messaging users to have their voice mail messages forwarded to their email address via SMTP forwarding.
Allows Unified Messaging users to access their voice mail messages from a Web browser or email client. To use their email client, the client must be configured for Web access.
Enables soft keys on the user's phone, to allow the user to save phone conversations to their NuPoint mailbox.
Do not use with feature bit 122 (Define Broadcast Mailbox).
Allows the current mailbox to create a personal call flow to direct callers.
Removes the save, reply, and forward buttons from the Unified Messaging user's Web View interface so that the user cannot manipulate their voice mail messages.
Enables a secure, embedded applet that will play voice mail messages through the user's PC speakers. Does not create temporary files on the user's PC.
Enables Advanced UM options for users who also have the Standard UM option. Allows users to access messages from the Web View in an email client or Web browser. Also allows users to access messages from the TUI. (E-mail can be accessed through the TUI via Text-to-Speech functionality.)
Requirements:
Each Advanced UM user must have a mailbox configured with an Email Alias (Microsoft) or UM Email Address (Google). All required fields must be completed; if they are left blank or misconfigured, the user will not be found and a service interruption may occur.
If a password changes in the client, it must also be changed in the mailbox.
Licenses must be purchased for all Advanced UM users.
Requires feature bit 295.
An Extended Absence Greeting (EAG) tells callers that the person they are calling is away for an extended period of time. Callers do not have the option to skip the greeting. At the end of the greeting, callers can leave a message, transfer to the line-group attendant, or end the call.
Note: The Extended Absence Greeting supports only Mnemonic and UK English prompts.
You must assign FCOS 297 (Enable Extended Absence Greeting) to a mailbox to allow the user to record and enable an EAG. You can also assign 298 (Disable message delivery when Extended Absence Greeting is enabled). For information on how users record and enable an EAG greeting for their mailbox, refer to the NuPoint Unified Messaging Messaging User Guide.
EAG is included in the base software and can be enabled for any NuPoint Unified Messaging user.
Prevents callers from leaving a message for the mailbox user when that user has an Extended Absence Greeting enabled. Callers can transfer to the line-group attendant for further options, or they can end the call.
Requires feature bit 297.
Note: This bit has a conflict with feature bit 133: Don't say: "You may start your msg now". If the mailbox user has also enabled feature bit 133, then messages are not prevented from being left.
Provides mailbox users with the choice to play unplayed or saved messages first.
Prevents the mailbox PIN from being played back to the user for confirmation during the tutorial. Instead, the user is required to confirm the passcode by entering it twice.
When a user employs the Text-to-Speech feature to listen to email messages, only new messages will be played. Messages that have already been read will not be played.
Requires feature bit 296.
Enables users to skip a new message (if bit 204 is enabled), have it remain in the unplayed queue (if bit 145 is enabled) and when the user logs out have the MWI lamp turn off. The user is still able to log in at any time and listen to the skipped messages that were still marked as unplayed and are announced as such.
FCOS 303 is used to disable downloading of the Outlook Client Plug-in (OCP) installation or Fax Printer installation executables from the Web View interface (Downloads page). The OCP installation is enabled by default when FCOS 295 (Advanced UM) is enabled. The new FCOS 303 must be set in order to disable downloads from the Web View.
Allows Unified Messaging users with the Standard UM option to access their voice mail messages from any email client. This feature bit enables the configuration of three email addresses for the user.
The server will not play the caller ID (CLID) during message playback. Instead of hearing a time stamp and CLID, users will only hear a time stamp before the message is played. This feature bit is intended for users who receive many messages or who have a limited amount of time to listen to messages. Requires feature bit 050 (Play messages).
By default, the caller ID (CLID) of the person who has left the message is played prior to the message. Enabling this feature bit will cause the CLID to be played after message playback. While the CLID is playing, the user can skip ahead to the voice message menu by pressing any key. Requires feature bit 050 (Play messages).
Notes:
If feature bit 305 is enabled, feature bit 306 is disabled and the CLID will not be played.
This feature only applies to voice messages, not FAX messages. If feature bit 306 is enabled and you use the TUI to retrieve a fax message, the sender's CLID will not be played.