This procedure summarizes the steps necessary to configure the NuPoint Voice application. It assumes that the appropriate server hardware and NuPoint Voice software have been installed.
Complete a NuPoint Voice Application Worksheet. Blank worksheets are here.
Define a line group to be used for the NuPoint Voice application. (See Related Topics below.)
Configure the company greetings schedule. Use the Day/Night Menu to configure working hours and weekends.
Establish a dialing plan.
Enable Call Placement, if required. (See Related Topics.)
Configure for transfer to a system attendant, if required. (See Related Topics.)
If you want to use an administrator mailbox other than the default for this application, you need to create a new mailbox and then define it as an administrator mailbox.
If you want to use an attendant mailbox other than the default for this application, you need to create a new mailbox and then define it as an attendant mailbox.
Prevent unaddressed messages from being left in the attendant mailbox (i.e. always transfer callers to the attendant). (See Related Topics.)
Enable multiple messages for outside callers, if required. (Text console only.)
If you want to use a prompt language other than the default North American English, select a prompt language. (See Related Topics.)
Enable Dial-by-Name if required. (See Related Topics.)
Configure the mailbox passcode parameters as required. (See Security.)
Verify the configuration parameters. (See Related Topics.)
Activate the configuration to make your parameter settings take effect. (See Related Topics.)
Enable Call Placement (Edit a Pager System)
Activate the Inactive Configuration