Search for a Mailbox

You can perform a basic search or an advanced search for mailboxes you want to view. You can also specify how many results to view per page: 10, 15, 20, 30 or 50.

When the search results are displayed, you can select mailboxes from the list to edit.

Basic Mailbox Search

The basic search allows you to specify the mailbox number, or range of numbers, you want to see. You can also view all mailboxes by leaving the Number field empty and clicking Show All. When the search is complete, the results are displayed in the list area of the Mailboxes window.

To perform a basic search for one or multiple mailboxes

  1. From the navigation tree, click Mailbox Maintenance, and then click Mailboxes.

  2. In the Mailboxes window, click the Search tab.

  3. In the Search for Mailbox Number or Range field, enter a mailbox number and/or range of numbers (see Mailbox Search Fields table below).

  4. From the View drop-down list, select the number of mailboxes to display per page.

  5. Click Search.

To display a complete list of mailboxes

Advanced Mailbox Search

The advanced search allows you to perform a Boolean search (using the "and" operator only), by defining up to six different search criteria.

  1. In the Mailboxes window, click the Advanced Search tab.

  2. In the Search for list, select a field to search for (see "Values" column in the Mailbox Search Fields table, below).

  3. In the equals field, enter a valid parameter for the selected field (see "Values" column in the Mailbox Search Fields table, below).

  4. To add another search criterion (up to six in total), click the plus (+) button.

  5. To remove a criterion, click the minus (-) button.

  6. Click Search.

Example of Advanced Search

To search for all mailboxes in the 1500-1599 range that have an FCOS of 1, define two search criteria:

Mailbox Search Fields

Type of Search

Field

Description

Values

Basic

Search for Mailbox Number or Range

Allows you to enter a mailbox number or range of numbers. Multiple mailbox numbers must be separated by a comma or a space, or be entered as a range (for example: 1001,1003 1005-1009)

1-999999999. Maximum 40 characters (digits, commas, and hyphens).

View ... at a time

Allows you to define the number of mailboxes to display per page. Select from the drop-down list.

10, 15, 20, 30 or 50 results per page.

Advanced

Search for

Allows you to select a field type to search for.

Mailbox, Extension, Name, FCOS, Department and Message Waiting type)

equals

The allowable values differ for each type of field. See Values.

All criteria have a maximum of 40 characters.

 

Mailbox values:

  • Single (i.e. 1500)

  • Multiple individual (i.e. 1500, 1502, 1505)

  • Range (i.e. 1500-1510)

  • The single, individual and range can be combined (i.e. 1500 1501 1600-1620)

  • Valid characters 0-9, space, comma

Extension values:

  • Single (i.e. 1500)

  • Multiple individual (i.e. 1500, 1502, 1505)

  • Range (i.e. 1500-1510)

  • Valid characters 0-9, space, comma

Name values:

  • Name is a fuzzy match. Searches for the specified substring. The search is case insensitive and there will be no wild cards.

  • Valid characters: all alphanumeric.

FCOS values:

  • 1 FCOS from the drop down list of existing FCOS.

Department

  • 1 department name or code, and it must be an exact match.

  • Valid characters: all digits

Message Waiting values:

  • 1 message waiting type from the drop down list of existing types.

View ... at a time

Allows you to define the number of mailboxes to display per page. Select from the drop-down list.

10, 15, 20, 30 or 50 results per page.