Reset a Call Flow Report

You can reset a report without having to edit the call flow. You can reset a specific report or all reports at once. Once invoked, the report values are reset to 0.

Note:  Programming changes to a call flow automatically resets the call flow report.

To reset a specific report:

1. From the navigation tree, click Call Director, and then click Reports.

2. Click Reset Call Flow Report.

3. Select Mailbox or Line Group from the Call Flow drop-down menu.

4. Enter the number of the mailbox or line group call flow.

5. Click Reset.

6. A confirmation message appears indicating that the selected report values have been reset.

To reset all reports:

1. From the navigation tree, click Call Director, and then click Reports.

2. Click Reset Call Flow Report.

3. Click Reset All.

4. A confirmation message appears indicating that all report values have been reset.