Operator Hold

This feature allows you to place a call on hold for retrieval by another operator or extension user. Up to six calls can be held at the console at any one time.

To hold a call for retrieval by an extension user

1. Put the call on hold.

   The screen displays the call in the first available Hold position in the Calls on Hold Queue.

2. Page the requested party, informing him or her of the digits to dial to retrieve the call. See Hold and Retrieve Calls.