Dynamic Status

You can view the status of MiCollab Client users when Presence Integration is enabled. The status can contain Dynamic Status messages, custom text, and Calendar Advisory Messages.

The Directories area, Queued Calls area, and Destination area display Dynamic Status information in the Presence field and Presence tooltip. Additionally, you can view Dynamic Status information in the Transfer Assistant tooltip.

The Dynamic Status messages are updated dynamically as users change their status in the MiCollab Client Service. The Dynamic statuses can be customized within the MiCollab Client. Example statuses include:

Set Dynamic Status

You can set the Dynamic Status for a MiCollab Client in the Directories area and Transfer Assistant.
Note: Dynamic Status can only be set for contacts that are hosted on the same MiCollab Client server as the Operator.
  1. Right-click on the entry.

  2. Click IM from the pop-up menu.

  3. Click Set Dynamic Status from the pop-up menu.

  4. Select the Dynamic Status from the drop-down menu or enter custom text in the Custom text area.

  5. Click OK.