Options (Call History)

Use this dialog box to select whether you want to use the Call History feature and to enter Call History database login details.

To open this dialog

Select Options from the Tools menu.
Click the Call History option.

Enable Call History Feature

Select this option to allow your console to write to and read from the call history database.

Database User Name, Password, Server Name and Database Name

These fields define login information needed to access the Call History database. For assistance, contact your system administrator.

Call History Search Maximum

You can specify the maximum number of results that a call history search returns. In the text box, enter the number range. The default value is 100.

Call History Prefix Digits

You can configure that outgoing calls be prefixed with a numeral, an asterisk, or a hash symbol. A maximum of seven digits can be configured as prefix. In the text box, enter a prefix value. The prefix is automatically displayed before the external caller's number when you call back the external caller from the Call History or the My Call History panel.

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