Bulk Import Users

Download the import spreadsheet for the customer, fill it in, and import the changes back into the portal. After filing in the information, import the spreadsheet back into the portal. It is best practice to import the spreadsheet back into the portal before making changes to customer MiVoice Business platforms, dialing privileges, bundles, or feature profiles. The maximum number of users you can delete at one time is 20.

If you have an Active Directory file, you can merge the .ldif file into the Management Portal Bulk Import workflow. See Map Active Directory Fields for Bulk Import.

To bulk import users:

1. From the Customers tab, click Bulk Import.

2. Click Import Users and do the following tasks:

   1. In Step 1: Get Import File, select the customer to which you want to add the users.

   2. Fill the required fields by following the instructions in the import spreadsheet.

      1. Password rules for Admin Bundle and User Bundle sheets:

         • On the spreadsheet, click the Password* column to view the password rule. If the password criteria is not met, warning message is indicated with different colors, as per the instructions provided in the instructions sheet.

         • Characters " is not allowed in password, due to Excel sheet limitations.

         • Characters [, ], and [] are not allowed due to cracklib library limitation. These characters are valid only when combined with other characters. Example: Invalid: Andreasiskid123] valid: Andreasiskid@123]

   3. In Step 2: Select Import File Click Browse, select the updated spreadsheet.

      1. Following are the possible error messages that can appear after importing the file:

         • Password containing characters "," , "|" ,"'", username, webid, email will be invalid.

         • Password is too weak because of the dictionary pattern or word {word}.

3. Click Submit. To ensure the import runs smoothly, most of the portal locks during the import.