License and Option Selection Screen

This screen allows you to select your licenses and options.

NOTE: You will need to configure the networking requirements on the MiVoice Business Software Installer PC to allow the Software Installer to establish a connection to the Mitel Application Management Center (AMC) for License and Options configuration. Refer to the Technician's Handbook for further details.

After you have chosen the License and Configuration option in the Define Options screen, the License and Option Selection (LOS) screen appears. Use this screen to configure the License and Option Selection (LOS) data.

NOTE: Before you are allowed to access this screen, a window will be displayed over it, informing you that the LOS data is being retrieved. If you click Cancel in this window, you will be placed in the LOS form, with no data in the fields.

Once the License and Option Selection screen has been retrieved successfully, you will be allowed to configure the LOS data as needed.

NOTE: If you have updated your options through the AMC, you can retrieve your new license information automatically by entering your Application Record ID (ARID) and then clicking Retrieve Licenses. The system will query the AMC, retrieve the updated System Core Package, and populate the LOS form with this information.

The Maximum Configurable IP Users and Devices field may be disabled or enabled, depending on the MiVoice Business system type and amount of system memory.

For an MX or LX system with 256 MB of RAM, this field is disabled.

For an LX system with 512 MB of RAM, this field is enabled and provides two value options: 700 and 5600.

For a CX, CXi, or AX, the maximum is 100.

For a CX II and CXi II, the maximum is 150

NOTE: If the 5600 value is selected, you are able to enter larger values in the IP User Licenses field (0-5600).

System Licenses and Option Selection

Online Licensing with the Application Management Center

Application Record ID

Enter your 5-8 digit Application Record ID (ARID) and click the Retrieve Licenses button to query the AMC for the System Core Package licensing information (System Limit and Purchased values). Upon validation, you may be required to perform a reboot or restore, during which voice mail may be disrupted.

NOTE: When you enter the ARID, the AMC is contacted and the System Core Package license values are retrieved and automatically appear within the form (they do not need to be typed in manually).

System Type

System-generated, protected field. Specifies the system type programmed in the AMC.

Options include:

  • Unknown - The system is not yet validated on the AMC.

  • Standalone - The system does not support clustering, IP trunks or resiliency. All other MiVoice Business features, including XNET trunks, are supported.

  • Enterprise - The system supports the full range of MiVoice Business features, including clustering, IP trunks and resiliency.

NOTE: When a system is changed from Standalone to Enterprise, its database is erased. To retain data, perform a backup prior to programming the System Type in the AMC. Then perform a restore.

License Sharing

System-generated, protected field. Specifies whether the system is a member of an application group on the AMC. Options include:

  • No - The system is not a member of an application group. Therefore, it cannot share licenses with other elements.

  • Yes - The system is a member of an application group. Therefore, it can share licenses with other elements in the same group. Use the Application Group License Distribution form to track the number of licenses that have been purchased, allocated, and used.

Hardware Identifier

System-generated, protected field. When the installation of the MiVoice Business software is complete, it generates a unique Hardware ID that includes the MAC address of the controller.

The system uses the Hardware ID and the Application Record ID to identify itself to the AMC. Upon synchronization with the AMC, purchased software and options become available.

Purchased Options - Users

IP Users

Allocate the number of licenses (0-5600) for MiNet and SIP users/devices.

An IP User License is consumed by each of the following:

  • Standard user & device

  • IP console

  • Hot Desking user

  • ACD enabled set

  • ACD Hot Desking agent

  • ACD Express agent

The maximum number of licenses available varies by controller type as follows:

  • AX: 700

  • CX II or CXi II: 700

  • MXe II: 5600

  • MXe Server: 5600

NOTE: Hot desk users and SIP phones require an IP User license.

External Hot Desk Users

Allocate the number of licenses (0 to 100% of IP User Licenses allocated).

ACD Active Agent

Allocate the number of licenses (0-350) for ACD Active Agents. Changes are updated immediately without a reboot.

When 0 is selected, ACD options ( ACD 2000, ACD 2000 Extended Agent Skill Groups, ACD 2000 Skills-based Routing, ACD Real Time Events, Networked ACD, ACD Max Agent ID Appearances) are disabled.

HTML Applications

Allocate the number of licenses (0-5600) for HTML Apps Infrastructure. Each license allows you to assign HTML applications to a device.

Licenses are only required for applications developed using the Release 2 HTML Toolkit. Release 1 applications do not need to be licensed and will continue to work

Changes are updated immediately without a reboot.

Analog Lines

Allocate the number of licenses (0-5000) for Analog Lines. The licenses can be used to enable an ONS or OPS line card circuit on an SX-200 Bay, an AX controller, or an ASU II. Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

NOTE: SX-200 Bays connected to the MiVoice Business system support both ONS and OPS line cards. The AX controller and ASU II support ONS line cards only.

MiVoice Business Console Active Operator

Allocate the number of licenses (0-20) for MiVoice Business Console operators. Changes are updated immediately without a reboot.

This type of license is consumed while the console is in "Operator Present" state. When console changes to "Operator Absent"state the license is returned to the pool for use by other MiVoice Business Consoles.

NOTES

  • The 5550 IP Console, 5540 IP Console, and SUPERCONSOLE 1000 do not require an Active Operators license.

  • A MiVoice Business Console requires both an IP User license and an Active Operator license to operate. Other IP console types require an IP User license only. The SUPERCONSOLE 1000 requires no licenses.

  • Resilient consoles require licences while connected to their primary controller only.

  • If a MiVoice Business Console is unable to obtain an Active Operator license because they are all in use, the user is presented with the option of forcing another console Absent to free up its license.

 

Multi-device Users

Allocate the number of licenses for Multi-device User Groups (MdUG). The limit on MdUG licenses is equal to half the maximum number of prime lines on the system. Changes are updated immediately without a reboot.

Standard group: A single MdUG license is consumed when a PRG is programmed. The license is shared between all members of the group, provided that they are programmed as Multi-Device users. The prime member of the group has access to full telephone functionality and can be programmed on the same forms as Full Service users.

External Twinning group: An MdUG license is not required for External Twinning but an IP User license must be available and is consumed on the primary node. If the user is an External Hot Desk User (EHDU), an EHDU license must be available and is consumed on the primary node.

Multi-device Suites

Allocate the number of licenses (0-350) for Multi-device Suites. A single Suite license is consumed when a suite is programmed on the Multi-device Suites form. The license is shared between all members of the group, provided that they are programmed as Multi-Device users.

Changes are updated immediately without a reboot.

Purchased Options - Messaging

Embedded Voice Mail

Allocate the number of Mailbox licenses (0-750); CX, CXi, CX II, or CXi II: (0-16).

Refer to the Engineering Guidelines for provisioning rules.

Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

Embedded Voice Mail PMS

Select "Yes" if a Hospitality/Property Management System (PMS) license is available for allocation in order to use embedded voice mail for guest services. Changes are updated immediately without a reboot.

You must configure PMS features before the functionality will be available.

NOTE: This license is required when using embedded voice mail for guest services. It is not required for clustered hospitality or PMS.

Purchased Options - Trunking/Networking

Digital Links

Allocate the number of licenses (0-16) for Digital Links. Changes are updated immediately without a reboot.

Compression

Allocate the number of licenses for Compression (CX, CXi, CX II: 0-256 channels; CXi II: 0-64 channels). Licensed 1 per bidirectional channel of compression. Ensure that you have enough DSPs to support the compression licenses allocated.

Compression licenses are purchased in groups of eight.

Fax over IP (T.38)

Allocate the number of licenses for Fax over IP. Licenses are purchased in groups of four. You can purchase a maximum of 64 licenses.

Each license supports a single FAX Relay (T.38) channel. A reboot is required to enable new FAX Relay (T.38) licenses.

NOTES

  • The maximum number of supported T.38 licenses depends on your system configuration. Refer to the Engineering Guidelines for details.

  • FAX over IP support requires the DSP II card. You can allocate and configure licenses on the system before you install the required DSP II cards in the system. However, an alarm will be raised after you reboot the system if required DSP II cards are not installed. Refer to the Engineering Guidelines to determine the DSP resource requirements for the system.

 

SIP Trunks

Allocate the number of licenses (0 to 2000) for SIP Trunks.  Changes require a new password and are updated immediately without a reboot.

These licenses are distributed to the SIP peers through the SIP Peer Profile form in the MiVoice Business System Administration Tool. Each SIP Peer has access to the whole pool of licenses, but you can also reserve some or all of the assigned licenses for a particular peer.

NOTE: An increase in licenses takes place immediately. To decrease licenses, you may be required to remove some licenses from the SIP Peer Profile form first. This ensures that the number of licenses do not decrease below the actual licenses programmed for use.

Purchased Options - Others

IDS Connection

Select "Yes" if an Integrated Directory Services (IDS) license is available for allocation. Enabling the IDS license adds new forms to the interface. Changes are implemented immediately without a reboot.

MLPP

Select "Yes" if an MLPP (Multi-Level Precedence and Preemption) license is available for allocation. Selecting "Yes" enables MLPP. Changes are updated immediately without a reboot.

NOTE: MLPP is supported on the CXi, CXi II, and MXe only.

Configuration Options

Country

Select the country variant of the system. Changing the country does not change the options password. This parameter is used to set the default language, dialing plan, tone plan, and loss and level plan.

Supported countries are as follows:

Region

Language

Default

Aux1

Aux2

UK

English

French

Italian

North America1

English

French

LA4 Spanish

New Zealand

English

German

Italian

Italy

Italian

EU2 Spanish

English

Germany

German

English

Dutch

China

SIMP3 Chinese

English

French

Latin America

LA4 Spanish

English

PT5 Portuguese

Spain

EU2 Spanish

English

PT5 Portuguese

Portugal

PT5 Portuguese

EU2 Spanish

English

Holland

Dutch

English

German

Australia

English

German

Italian

Brazil

BR6 Portuguese

LA4 Spanish

English

France

French

English

EU2 Spanish

1 North America = United States, Canada

2 EU = Europe

3 SIMP = Simplified

4 LA = Latin America (Argentina, Chile, Mexico)

5 PT = European (Portuguese)

6 BR = Brazil

A change to this option requires a Save, Reboot, and Restore.

The Italy option also

  • suppresses internal inter-digit timers, and uses the inter-digit timeouts provided by the network or the PRI card.

  • includes a supplementary information string that identifies the calling party as an analog device (for analog devices that originate calls to ISDN trunks, in the DPNSS call setup message).

Extended Agent Skill Group

For non-MXe Server systems , select "Yes" to enable Extended Agent Skill Groups and allow up to 128 Agent Skill Groups with a maximum of 500 agents per group.

For the MXe Server, MiVoice Business for ISS and MiVoice Business Multi-instance only, select "Yes" to allow up to 999 Agent Skill Groups with a maximum of 2100 agents per group.  

For all systems, Select "No" to disable Extended Agent Skill Groups and allow up to 64 Agent Skill Groups with a maximum of 150 agents per group.

A change to this option requires a Save, Reboot, and Restore.

Maximum Elements Per Cluster

Select the maximum number of elements permitted in a network cluster (30, 60, 250, 999). When 30 or 60 elements are enabled, Mitel Feature Resource Dimension (MFRD) 17 is applied to the system. If 250 or 999 elements are enabled, MFRD 19 is applied. The MFRD level for the system is displayed in the Dimension Selection form.

A change to this option requires a Save, Reboot, and Restore.

NOTE: All elements in the cluster must have 999 Maximum Elements Per Cluster programmed to support more than 28500 Remote Directory Numbers.

Maximum Configurable IP Users and Devices

This field may be a system-generated and protected, depending on the MiVoice Business system type and amount of system memory.

AX: 700

CX II or CXi II: 700

MXe II: 5600

MXe III: 5600

MXe Server: 5600

A change to this option requires a Save, Reboot, and Restore.

NOTES

  • This field limits the IP Users Licenses field. For example, if you enter 5600 here, you cannot exceed that number the IP User Licenses field.  

  • The actual number of physical connections supported by the controller may be less than the value entered in this field. For example, although it is possible to program a maximum of 700 IP user and devices for an AX Controller, the system will only support 100 IP Phones in a normal-traffic environment or 288 IP Phones in a low-traffic environment.

 

Extended Hunt Group

For non-MXe Server systems, selecting "Yes" allows up to 16 Hunt Groups with a maximum of 240 members per group. Only one 240-member voice mail hunt group should be programmed on a switch; a 240-member recorder hunt group can also be programmed. Do not program any additional large (more than 64 members) groups.

For the MXe Server only, selecting "Yes" enables support for up to 16 Hunt Groups with a maximum of 1000 members per group.

A change to this option requires a Save, Reboot, and Restore.

When this option is set to  "No" (default) the system uses the existing Hunt Group capacity (up to 176 Hunt Groups with a maximum of 64 members per group).

NOTES

  • Extended Hunt Group functionality is intended to support hunt groups of type "VoiceMail" and "Recorder" only for NuPoint Messenger IP Release 10.0 voice mail. It should not be used for other purposes. Hunt Groups will be lost if the option is selected when more than 16 hunt groups are programmed on the switch.

  • Only one extended hunt group of type VoiceMail is supported on a controller. Only one extended hunt group of type Recorder (for Record-A-Call) is supported on a controller.

  • Refer to the Engineering Guidelines for the maximum number of members supported in an extended hunt group and the maximum supported traffic rate.

 

5560 IPT Device Extended Key Lines

Select "Yes" to enable provisioning of an additional 96 line keys (for a total of 192) on the 5560 IPT. Support for 192 keys is available to 700-user systems only; 5600-user systems are limited to 96.

A change to this option requires a Save, Reboot, and Restore.

NOTE: Enabling this option consumes a "virtual" (non-physical) PKM for each “5560 IPT device configured. The maximum number of PKMs (virtual and physical) supported per system is 75 as reported in the System Capacity form on the MiVoice Business system. You can increase the maximum by flexing system resources; see Change Resource Dimensions for more information.