Migration with media replacement

Error	Probable cause	Corrective action
FTP of the new bootloader to the system’s disk failed	???	View the logs and take the required corrective action.
The bootloader file is not found in the system’s disk	???
UPGRADEBOOTROM command failed	Unable to erase the flash or write to the flash.
UPGRADEBOOTROM command failed	Power lost during reflashing.	????

Full Migration

Error	Probable cause	Corrective action
Unable to start Wind River Linux (WRL) Installer	WRL Installer files not found on the TFTP server.	Ensure that the FTP server is configured correctly and that the WRL Installer contains images for the platform, such as kernel, dtb, and rootfs. Once rectified, run the boot u-boot command to restart the installation.
	WRL installer failed to start.	Ensure that the u-boot environment variables are configured correctly. Connect to the system’s serial port. On the u-boot command prompt, save the following commands: set gatewayip <gateway ip address> set serverip <sever ip address> set ipaddr <ip address> set release <release number> env save set repoip <repository ip address or url> set repouserid <user id of the repository> set repouserpw <password of the repository> set bootcmd run load_ram boot
	WRL installer failed to install WRL.	Examine the /install_failed file manually or by using the MiVoice Business Migration Tool, and take the required corrective action. If the issue is resolved, reboot the system manually or by using the MiVoice Business Migration Tool. If the issue persists, you can revert to a previous software release. To revert to a previous software release, log in as user root and run the reversemigrate command. After the system is up and available, log in to the MiVoice Business System Administration Tool, relicense the system and restore the database.
WRL installation is successful but MiVB installation fails	???	Perform a full manual installation. See the MiVoice Business Installation and Administration Guide for Industry Standard Servers (ISS) and Virtual MiVoice Business document.
Migration Tool cannot login to the system to update the login password. You need to login manually to finish the upgrade or to revert to the previous load. Please change the login password immediately after you access the system.	???	Access the system manually and either complete the installation or revert to the previous software version.
		You can also log in to the Server Manager to install MiVoice Business Release 9.0.
		1. Ensure that the u-boot environment variables are configured correctly. 2. Connect to the system’s serial port. 3. On the u-boot command prompt, save the following commands: set gatewayip <gateway ip address> set serverip <sever ip address> set ipaddr <ip address> set release <release number> env save set repoip <repository ip address or url> set repouserid <user id of the repository> set repouserpw <password of the repository> set bootcmd run load_ram boot

NOTE: If you are unable to troubleshoot, you can perform a reverse migration to the software from which you performed the migration. For more information, see the Reverse Migration appendix in the MiVoice Business Migration Guidelines document.