Account (for Admin)
View: The View permission is in read-only mode for the Account Admin role. The account admin will always have access to view the information on the Account page.
Add: The Add permission is not applicable for the Account Admin role.
Edit: If the check box associated with Edit permission is selected for an Account Admin role, the Admins can edit their account. If the check box associated with Edit permission is cleared, Admins are restricted from editing any accounts.
Assign: The Assign permission is not applicable for the Account Admin role.
Delete: The Delete permission is not applicable for the Account Admin role.
To manage ACD users in Mitel CX, Account Administrators must also be assigned a Supervisor License with System Administrator privileges in Mitel CX.
This requirement does not apply to Partner Administrators.