Service Programming

From the Service Programming section, the Mitel Partner can select group, department, set user pin, and location. These fields are optional.
  • Group: The Group is set as per the template chosen for the user. For more information about groups see, Ring Groups- Personal and Multi-device User Group in System Administration Tool Help. This field can be edited with Groups selected if configured on the PBX.

  • User pin: A user pin is populated, by default. Click the icon or anywhere in the user pin field to edit the pin. You can choose to set a user pin that meets the Password Requirements or click Auto-generate. The system creates a new user pin if Auto-generate is selected.

    Click Continue to resume the process of setting service programming.

  • Location: The location is set as per the template chosen for the user. This field can be edited with Groups selected if configured on the PBX.

  • Department: The department is set as per the template chosen for the user. This field can be edited with Groups selected if configured on the PBX.