Support

The following section describes how restricting permissions impacts the Support feature.

  • View: If the check box associated with View is selected, the Partner or Account Admin can access the Support logs page and the Gateway logs page if the account has gateway integrations and a PBX onboarded. If the check box associated with View is cleared, the Partner or Account Admin is restricted from accessing the Support logs and the Gateway logs page.

  • Add: For the Partner and Admin role, the Add permission is not applicable.

  • Edit: For the Partner and Admin role, the Edit permission is not applicable.

  • Assign: For the Partner and Admin role, the Assign permission is not applicable.

  • Delete: For the Partner and Admin role, the Delete permission is not applicable.

Parent topic: Managing Customer Accounts
Parent topic: Roles and Permissions
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