Removing the Unify Phone integration from a customer account

To remove the Unify Phone integration from a customer account, follow the steps below:

  1. Access the Integrations panel from the Account Information page or from the Integrations & Apps option.
  2. If the integration setup is complete:
    • Switch the toggle button next to the Unify Phone integration to OFF.
    • Alternatively, click Configure next to the Unify Phone integration, then click Remove.
  3. If the integration setup is incomplete:
    • Click next to the Unify Phone integration.

    • Alternatively, click Complete setup next to the Unify Phone integration, then click Remove.

  4. In the confirmation dialog, click Remove integration to proceed, or Cancel to abort the action.
Note:

  • Removing the Unify Phone integration from a customer account will revoke the Unify Phone license from all users who had it previously assigned.

  • Removing the Unify Phone integration from a customer account will not delete the Unify Phone tenant that is linked to the account.

Parent topic: Unify Phone Integration
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