Removing Zoom integration from a customer account

You can remove an existing Zoom integration from a customer account.

Perform the following steps to remove the integration:

Click Account from the left main menu.
The Account Information page of the customer account opens.
Locate the Zoom integration in the Integrations area.
Disable the toggle button associated next to the Zoom integration.
Click Remove integration in the pop up confirmation window.
You can click Cancel to cancel the action.

The integration is not removed immediately. Once the integration is deleted and you are still logged in you will receive a notification message.

If the integration has been deleted but still appears in the Integrations list, click Refresh in the notification message. The Integrations list will be updated and the Zoom integration will be removed.

Note: If there is an issue with the removal of the integration, an error message is displayed.

Note: When the Zoom integration is removed from an account with MiVoice Business, the associated Zoom PSI license is revoked from all users who had it previously assigned. However, the MiVoice Business service itself remains intact and is not deleted for these users.

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