Replace a Gateway in MSL

When upgrading or replacing a Mitel Border Gateway (MBG) OVA and using a backup from MSL/MBG, the backup does not include CloudLink Gateway data. Therefore, after installing a new OVA for the MBG upgrade, you must manually install and reconfigure the CloudLink Gateway blade from the MSL blades panel.

1. Login to MSL Server-Manager, navigate to ServiceLink > Blades.
2. Identify the Mitel CloudLink Gateway Blade and click Install. Once the installation process is complete, proceed to step 3.

   

3. Navigate to Applications > CloudLink Gateway.

   

4. In the CloudLink Gateway panel, click CloudLink portal. You are re-directed to the Mitel Administration portal to complete the onboarding and configuration process.
5. Login to Mitel Administration console using your credentials.
6. Navigate to Integrations and Apps. In the CloudLink Gateway integration panel, an error message is displayed: Failed to get status.
7. Click the gear icon beside CloudLink Gateway. Since the CloudLink Gateway portal tries to establish a connection with the old CloudLink Gateway appliance, a Connection Failure error message page is displayed.
8. Select the check boxes and click Link to new Gateway.

   The CloudLink gateway network configuration page is displayed

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9. The Configuration on gateway to be linked option is selected by default. Click Continue.

   

10. In the Relink Gateway to <Customer_Name>? page, type the word link in the text box and click Link to new Gateway. This creates a connection to the MBG.
11. Enter the required details, click Next to complete the configuration.
    Note: The MBG and MiCollab IP address are populated with the internal IP addresses of the appliances.